How to verify a customer’s age in a WooCommerce store?

Do you sell products in your e-shop intended for customers over 18 years of age, such as tobacco products, alcohol, pyrotechnics, and similar items? In that case, the law requires you to verify your customers’ age, specifically at the moment the purchase contract is concluded – i.e., when the customer clicks the order submission button. In today’s guide, we will show you how to easily set up age verification in WooCommerce.

How to verify age at the WooCommerce checkout?

To verify customer age, you will need an account with the Adulto.cz service. This service offers multiple verification methods and is paid (typically just a few CZK per verification). You will also need the implementation Toret Adulto.cz plugin, which connects your e-shop with this service. The plugin is available free of charge.

Adulto: age verification pricing
Example of the Adulto.cz pricing list

1. Register for the Adulto.cz service by filling out the form at https://partner.adulto.cz/registrace/.

Adulto – e-shop registration

2. Log in to your Adulto account using the credentials you received, click New website…

Adulto: Add a new website

…and fill in the details of the website where you want to verify customer age.

Adulto: Add a new website

3. After entering the website details and clicking Add website, you will see your access credentials – a public key and a secret key. Copy these; you will need them later.

Adulto: Implementation credentials

4. Download and install the Toret Adulto plugin. In the plugin settings, enter the public and secret keys into the appropriate fields.

Toret Adulto plugin settings

5. You can also configure the placement of the Adulto widget and the language. The Block orders feature should remain enabled – in this case, customers will not be able to submit an order without verifying their age.

Toret Adulto plugin settings

6. Save the changes.

7. Open the product detail of the item for which you want to require age verification. In the Product data box, under the Age verification section, enable the verification feature. Repeat this for all products that require age verification.

Setting up age verification for a product

8. Save the changes.

You have now configured age verification at checkout. If the order contains a product that requires verification, the Adulto age verification widget will appear at checkout, and the order cannot be submitted without completing the verification.

As you can see, with the right plugin, age verification directly at WooCommerce checkout is easy. You can download the Toret Adulto plugin for free here.

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