--- site_name: Toret.net site_description: WooCommerce plugins for European e-shops site_url: https://www.toret.net contact_email: info@toret.net title: How to meet the Digital Services Act (DSA) requirements in a WooCommerce store url: https://www.toret.net/how-to-meet-the-digital-services-act-dsa-requirements-in-a-woocommerce-store/ date: 2025-02-25 modified: 2026-02-13 type: post categories: [Blog, Návody] tags: [e-commerce law, e-shop obligations, legislation for e-shops] --- # How to meet the Digital Services Act (DSA) requirements in a WooCommerce store 25/02/2025 The Digital Services Act (DSA) has been in force for some time, but only recently has this change gained wider public awareness. Although it is not a regulation primarily aimed at e-shops, it may result in **new obligations for online stores as well.** In the following guide, we will show you what these obligations are and how to easily implement them in WooCommerce. ## What is the Digital Services Act (DSA)? The Digital Services Act is a European Union regulation concerning **providers of digital intermediary services**. If your e-shop **allows visitors to submit content** (reviews, comments, images, etc.), you are also considered such a provider and must comply with this regulation. > TIP: If users submit content to your website via a third party (e.g., reviews from comparison websites or comments from social media), this regulation does not apply to you. ### What must you comply with under the DSA? If the DSA applies to your e-shop, you must: publish on your website a **contact email address and the language for communication** with the Czech Telecommunication Office --- implement a **form for reporting illegal content** --- **inform users** under what conditions and how you restrict third-party content, **and moderate** it. For example, you can include this information in your terms and conditions. --- ## How to implement DSA requirements in WooCommerce? Let’s take a look at how to easily meet the technical requirements of the Digital Services Act. For this purpose, we will use the plugin [Toret Toolkit](https://www.toret.net/produkt/toolkit/), which was created in cooperation with legal experts specifically to help e-shops comply with legal requirements. You can purchase the Toolkit plugin [here](https://www.toret.net/produkt/toolkit/), and our [documentation](https://documentation.toret.cz/toolkit/) will help you with the setup. ### Publishing the contact address and communication language To display the email address and communication language, you can use the shortcode provided by the plugin. This allows you to quickly insert the required information into any page and easily change the email or languages in the plugin administration if needed. How to do it? 1. Go to the Toolkit plugin administration and open the *Digital Services Act* tab. [![toolkit nařízení o digitálních službách DSA](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA.png "toolkit nařízení o digitálních službách DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA.png) 2. In the *Main settings* section, enter the email address you want to use for communication with the Czech Telecommunication Office. [![toolkit nařízení o digitálních službách DSA (2)](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-2.png "toolkit nařízení o digitálních službách DSA (2)")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-2.png) 3. Select the communication language. Hold down the Ctrl key to select multiple languages. [![toolkit nařízení o digitálních službách DSA (2)](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-3.png "toolkit nařízení o digitálních službách DSA (2)")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-3.png) 4. Save the changes. [![toolkit nařízení o digitálních službách DSA (2)](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-4.png "toolkit nařízení o digitálních službách DSA (2)")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-4.png) 5. Copy the shortcode and insert it into the page where you want to display the information. [![toolkit nařízení o digitálních službách DSA (2)](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-5.png "toolkit nařízení o digitálních službách DSA (2)")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-5.png) ### Form for reporting illegal content The form for reporting illegal content is designed in accordance with DSA requirements. You can insert the form into the desired page using a shortcode. Submitted reports will appear in the plugin administration, and you can also choose to receive them via email. How to do it? 1. Go to the Toolkit plugin administration and open the *Digital Services Act* tab. [![toolkit nařízení o digitálních službách DSA](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA.png "toolkit nařízení o digitálních službách DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA.png) 2. In the *Illegal content reporting form settings* section, enter the email address for receiving reports. [![toolkit nastavení formuláře dle nařízení o digitálních službách DSA](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-6.png "toolkit nastavení formuláře dle nařízení o digitálních službách DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-6.png) 3. You can also edit the text displayed on the Submit button here. If you leave the field empty, the default text will be used. [![toolkit nastavení formuláře dle nařízení o digitálních službách DSA](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-7.png "toolkit nastavení formuláře dle nařízení o digitálních službách DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-7.png) 4. Save the changes. [![toolkit nastavení formuláře dle nařízení o digitálních službách DSA](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-8.png "toolkit nastavení formuláře dle nařízení o digitálních službách DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-8.png) 5. Copy the shortcode and insert it into the page where you want the form to be displayed. [![toolkit nastavení formuláře dle nařízení o digitálních službách DSA](https://www.toret.net/wp-content/uploads/2025/02/toolkit-narizeni-o-digitalnich-sluzbach-DSA-9.png "toolkit nastavení formuláře dle nařízení o digitálních službách DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toolkit-narizeni-o-digitalnich-sluzbach-DSA-9.png) You now have a form for reporting illegal content set up in accordance with the DSA. It will look like this: [![toret toolkit - formulář pro hlášení závadného obsahu dle DSA](https://www.toret.net/wp-content/uploads/2025/02/toret-toolkit-formular-pro-hlaseni-zavadneho-obsahu-dle-DSA.png "toret toolkit - formulář pro hlášení závadného obsahu dle DSA")](https://www.toret.net/wp-content/uploads/2025/02 / toret-toolkit-formular-pro-hlaseni-zavadneho-obsahu-dle-DSA.png) Form for reporting illegal content added to your website by the Toolkit plugin. ## Comply with legislation using Toolkit today As you can see, setting up the form and displaying the required DSA information is simple with Toolkit and can be done without programming knowledge. In addition, Toolkit helps you comply with **consumer protection law** and the **Price Act**, while also offering other useful features that **improve the customer journey and save you time.** Get your Toolkit today. [**Get Toolkit >>**](https://www.toret.net/produkt/toolkit/) --- Due to the complexity of the issue and the risk of penalties in case of non-compliance, we recommend consulting legal matters related to your e-shop with qualified professionals. This article is not intended to replace legal advice nor does it provide a comprehensive overview of all legislative requirements for operating an online store. Source: Czech Telecommunication Office guide to the DSA regulation https://ctu.gov.cz/sites/default/files/obsah/stranky/506397 / soubory/pruvodce_pro_poskytovatele.pdf [e-commerce law](https://www.toret.net/tag/e-commerce-law/)[e-shop obligations](https://www.toret.net/tag/e-shop-obligations/)[legislation for e-shops](https://www.toret.net/tag/legislation-for-e-shops/) ←[Fakturoid: how to set up the One Stop Shop regime in WooCommerce?](https://www.toret.net/fakturoid-how-to-set-up-the-one-stop-shop-regime-in-woocommerce/) [Automatic invoicing in an e-shop saves time and effort. How to set it up in WooCommerce using the Fakturoid plugin?](https://www.toret.net/automatic-invoicing-saves-time-and-effort-how-to-set-it-up-in-woocommerce-with-the-fakturoid-plugin/)→ ## More posts - ### [New features in Toret plugins added in September 2026](https://www.toret.net/new-features-in-toret-plugins-added-in-september-2026/) [05/10/2026](https://www.toret.net/new-features-in-toret-plugins-added-in-september-2026/) - ### [QR code payment in an online store: A small detail that can significantly increase revenue](https://www.toret.net/qr-code-payment-in-an-online-store-a-small-detail-that-can-significantly-increase-revenue/) [09/02/2026](https://www.toret.net/qr-code-payment-in-an-online-store-a-small-detail-that-can-significantly-increase-revenue/) - ### [How to quickly and easily add the ThePay payment gateway to a WooCommerce store?](https://www.toret.net/how-to-quickly-and-easily-add-the-thepay-payment-gateway-to-a-woocommerce-store/) [16/12/2025](https://www.toret.net/how-to-quickly-and-easily-add-the-thepay-payment-gateway-to-a-woocommerce-store/) - ### [Simple change, big impact: Improve the checkout phone field and save yourself a lot of hassle](https://www.toret.net/guide-to-improve-the-phone-field/) [27/11/2025](https://www.toret.net/guide-to-improve-the-phone-field/)